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Third-Party Record Request

If you are an attorney, insurance company, or any other entity requesting records on behalf of the patient, please click on the box below to upload your request along with the patient’s authorization.

Frequently Asked Questions

 

​When will my online medical record request be ready?

Your records will be ready in 3-5 business days from the receipt of your electronic request.

 

How do I check the status of my request?

Go to: Status of my Request

 

How do I pay for my records and/or radiology images?

Go to: Record Payments

 

How do I contact Customer Service?

You may call 858-244-1811 or contact support for live chat:  Customer Service

To check on

the status of your request, please call

858-244-1811

CiPM ©2026

20116 Ashbrook Place, Suite 150

Ashburn, VA 20147

Phone: 703-858-7025

Fax: 703-726-1053

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